Legal information — Discoverroute
Terms, disclaimers and statutory notices for our Australian services. Read how we operate, your rights and how to raise concerns.
Governing law: New South Wales, Australia
Company & statutory details
| Entity | Discoverroute Pty Ltd |
|---|---|
| ABN | 24 859 173 402 |
| Address | Level 3, 88 Pitt Street, Sydney NSW 2000, Australia |
| Discoverroute@gmail.com | |
| Phone | + (61) 47 382-95-61 |
Terms of Use — key points
These Terms govern your use of discoverroute.net and our services. By using our site you accept these terms. Full terms are available on request.
Australian Consumer Law (ACL) & your rights
Our services and goods must comply with the ACL. This includes consumer guarantees that apply when you acquire services for personal, domestic or household use. If a supply fails to meet a guarantee, you may be entitled to remedies such as repair, replacement or refund.
For formal complaints about consumer issues you may contact:
- Australian Competition and Consumer Commission (ACCC) — www.accc.gov.au
- NSW Fair Trading — www.fairtrading.nsw.gov.au
Data, privacy & cookies
We collect and process personal information in line with our Privacy Policy and applicable Australian privacy laws. Cookies are used to improve site functionality and analytics.
Retention
We retain personal information only as long as necessary to provide services and meet legal obligations.
Access & correction
You may request access or correction of your personal data by emailing Discoverroute@gmail.com. We will respond in accordance with the Privacy Act 1988 (Cth).
Complaints & dispute resolution
If you have a complaint about our services, please first contact us at Discoverroute@gmail.com or +61 47 382-95-61. We aim to acknowledge complaints within 5 business days and resolve matters promptly.
If unresolved, you may escalate to:
- NSW Fair Trading
- Australian Competition and Consumer Commission (ACCC)
Responsible officer
Jane Harrington — Principal Designer & Company Director. Responsible for content accuracy and compliance with statutory obligations under Australian law.